Question 1

Can I create a custom cup?

Accepted Answer

Yes. Just click on the shopping page, then click on create a cup. enter the details then we will reach back out to you.

Question 2

My order says it was delivered but it is not here.

Accepted Answer

Once we ship the product(s), we will provide a tracking number. If it has not arrived, you will need to contact USPS to file a claim.

Question 3

How soon will my order ship?

Accepted Answer

All pre-made items will be shipped next business day. Orders that are custom made will ship the following business day after items are created.

Question 4

My order is damaged or incomplete, what should I do?

Accepted Answer

Please email us and let us know what is damaged/missing and include any photos.

Question 5

Do you accept return or exchanges?

Accepted Answer

We do not normally accept returns or exchanges but will work with you on a case by case basis.

Frequently asked questions

Can I create a custom cup?